QA-ready Company Packages
QA-ready Companies are fully operational and prepared to implement Quality Assurance (QA) processes. They have developed and refined their core operations, including clinical protocols and payor relationships. With a solid infrastructure in place, these companies are now focused on enhancing service quality through systematic QA measures, which involve regular monitoring, evaluation, and improvement of their practices to ensure optimal outcomes for clients.
Package 1: Introduction to QA:
Package 4: QA Document Review Package:
Package 5: Treatment Plan QA Review Package:
Package 6: Session Note QA Review Package
Package 8: Program Book QA Review
Package 9: Platform Training Guide
Package 19: Insurance Clinical Policies
Package 1: Introduction to QA:
This package covers the fundamentals of quality assurance, focusing on key components of documentation review. Clinical staff will be trained in how insurance views medical necessity and how to request services and adhere to the components of determining medical necessity.
This Package Includes:
- Introduction to QA Training
- QA Guide- Introduction to QA Reference Tool
- Medical Necessity Training
- QA Guide- Medical Necessity Reference Tool
- 3 Hours of Training
Geared towards:
- Clinical Directors
- Lead BCBAs
- QA Staff
- Operational staff may benefit from participating in the initial training segment.
- Early Stage Companies
- QA-Ready Companies
Package 4: QA Document Review Package:
This package includes a comprehensive review of all existing reports and session note documentation, along with written recommendations for modifications to current templates.
Pricing for this package varies depending on the extent of implementing corrections required. For an additional fee, we offer the service of incorporating these suggested changes into your existing documentation. Please note that meetings related to this package are billed on an hourly basis.
You may customize this package based on your needs.
This package is specifically designed for agencies, ensuring that all existing clinical documentation meets insurance standards.
This Package Includes:
- Review of Treatment Plan Templates and Recommendations
- Review of Session Note Templates and Recommendations
- Changes to the Existing Templates (for an additional fee)
Geared towards:
- Beneficial for all employee levels; clinician involvement recommended for effective implementation.
Recommended for:
- QA-Ready Companies
- Established Companies
Package 5: Treatment Plan QA Review Package:
This add-on bundle complements Package 2 or Package 4, designed for organizations already serving clients who wish to establish a proper quality assurance review system. It focuses on training Treatment Plan QA staff in the standards set by insurance providers, emphasizing the justification of medical necessity and the continuity of ABA treatment in reports. QA staff will also receive guidance on how to give feedback to BCBAs on reports, ensuring that each report meets insurance standards and follows best practices. With quality documentation, providers can effectively track progress and share results with all stakeholders to demonstrate the effectiveness of rendered ABA services. The package includes a variety of resources for both QA staff and BCBAs.
This Package Includes:
- Quality Assurance Treatment Plan Training
- QA Staff Training Tool – How to Write a Treatment Plan for BCBAs
- BCBA’s Guide – How to Write a Treatment Plan
- QA Guide- Initial Treatment Plan QA Checklist
- QA Guide- Reassessment Report QA Checklist
- QA Guide – Background Information
- Call in and Recommendations Template
- BCBA Transfer Form from Initial form to Ongoing Services
- BCBA Transfer Form for Ongoing Services
- 3 Hours of Training
Geared towards:
- QA Treatment Plan Review staff
- Clinical Directors/Lead BCBAs may choose to participate
- Although BCBAs will not take part in the training, they will be provided with resources to assist them in report writing
Recommended For:
- QA-Ready Companies
Package 6: Session Note QA Review Package
This add-on bundle complements Package 3 or Package 4. It assists organizations in understanding the purpose of each service type used in ABA and the essential elements to include in corresponding session notes. QA staff will receive training on the critical components of a note that require review and the guidelines that demand particular attention. This training ensures that all medical records meet professional standards and accurately reflect the events of each session. It’s important to have a dedicated session note QA reviewer or team in your organization to lead and ensure the correct implementation of the training’s insights.
This Package Includes:
- ABA Service Codes Explained Training
- QA and BCBA Guide- Service Code Reference Tool
- BCBA QA Session Note Training
- QA Guide- BCBA Session Note Feedback Form
- Technician QA Session Note Training
- QA Guide-Technician Session Note Feedback Form
- Technician’s Guide to Inputting and Monitoring Data
- 4 Hours of Training
Geared towards:
- QA Session Note Review staff
- QA Director (if applicable)
- Clinical Directors may choose to participate
- Although BCBAs and technicians will not take part in the training, they will be provided with relevant resource
Recommended For:
- QA-Ready Companies
Package 8: Program Book QA Review
This package assists BCBAs in creating, implementing, and maintaining their clients’ program books, utilizing systematic criteria that align with insurance guidelines. QA staff will be trained to properly review a client’s program book, both during the initial set-up and throughout ongoing services. This training empowers BCBAs to maintain their individuality and make clinically informed decisions while abiding by insurance standards.
This Package Includes:
- QA Training – Setting up and Maintaining a Client Program Book
- QA Staff Training Tool – BCBA’s Guide to Conducting Treatment Planning
- BCBA’s Guide – Treatment Planning Reference Tool
- QA Guide- Client Program Book Criteria – Initial Setup
- QA Guide- Client Program Book Criteria – Ongoing Review
- 2 Hours of Training
Geared towards:
- QA Program Book Review staff
- QA Director (if applicable)
- Clinical Directors/Lead BCBAs may choose to participate
- Although BCBAs will not take part in the training, they will be provided with resources to assist them with treatment planning.
Recommended For:
- QA-Ready Companies
Package 9: Platform Training Guide
This package includes easy-to-use training manuals for organizations using Central Reach and Rethink, providing comprehensive support for staff by addressing the main operations necessary for each clinical role.
This training enables both technicians and BCBAs to navigate both platforms easily. QA staff will be able to implement all the review systems immediately, having learned about the key features of Central Reach and Rethink, allowing them to incorporate QA systems seamlessly. Additionally, staff will be able to document rendered services independently without any additional training on either platform.
This Package Includes:
- Navigating Central Reach for Technician
- Navigating Central Reach for BCBA
- Setting up a Learning Tree for BCBA
- Navigating Central Reach for QA Employee
Documents for the following key Central Reach Functions are available as part of the full package, or separately for an additional fee:
- How to Create a Learning Tree on Central Reach
- How to Create an Amended Note on Central Reach
- How to Create Automatic Mastery on Central Reach
- How to Complete a Discharge Report on Central Reach
Geared towards:
- All level employees can benefit from this package
Recommended For:
- Early Stage Companies
- QA-Ready Companies
- Established Companies
Package 19: Insurance Clinical Policies
Navigating the ever-changing policies of insurance payors regarding eligibility and medical necessity justification is a complex task. Keeping up with varying clinical standards across states and insurance companies, especially when interpreting available insurance manuals, is both challenging and time-consuming. Our team simplifies this process by providing clear
interpretations of these policies, allowing you to maintain smooth clinical intricacies without getting bogged down in the intricacies of each insurance company’s standards.
Customize this package by choosing specific insurance payors by state:
- Insurance Policy Resource
- Live Review of Document (for an additional fee)
Geared towards:
- All level employees can benefit from this package
- Clinical/QA staff will be able to ensure that these resources are used effectively
Recommended For:
- QA-Ready Companies
- Established Companies
Additional Clinical Documents:
For those seeking further resources, we also offer a selection of Additional Clinical Documents from our existing collection, including BHCOE-related materials. These documents are essential during client and provider intake, assessment, and treatment phases, helping to ensure adherence to established professional standards and enhancing the quality of care.
You can customize your selection from the following list:
- QA Diagnostic Evaluation Checklist
- Telehealth Assessment for Parents
- Parent Interview Form for Initial Assessment
- Reinforcement Inventory
- Goal Development Resource for Treating ASD Functional Impairments
- BHCOE Policies and Resources
Geared towards:
- All level employees can benefit from this package.
- Clinical/QA staff will ensure these resources are used effectively
Recommended For:
- QA-Ready Companies
- Established Companies
- BHCOE Policies and Resources
Custom Documentation and Consultation:
In addition to our standard offerings, we provide Custom Consultations and Custom Documentation tailored to your specific needs.
Custom Consultations offer expert guidance across a broad spectrum of general inquiries within the ABA quality assurance industry. This service allows you to address various questions, seek advice on specific protocols, and optimize the standards of your organization.
Custom Documentation involves creating unique documents not included in our standard consulting packages, specifically designed to meet your clinical or operational requirements while adhering to QA insurance compliance.
Geared towards:
- All level employees can benefit from this package.
Recommended For:
- Early Stage Companies
- QA-Ready Companies
- Established Companies
